Reply to the return:

Dear customer, I am sorry that you have to return the item. I will try to make it as simple as possible for you.

The return is free. See the return label attached. Please let me know when you ship the item, so I can refund imediately.

Take the item and the shipping label to the closest UPS store. You can find them here:

Stay safe!

Canceling an order:

Dear customer, unfortunately I have to cancel your order due to my health condition. I will not be able to fulfill it. Refund sent. Stay safe!